Permanent and Hybrid role in Bellevue WA
Infrastructure focus (specifically cybersecurity) rather than software development
My CLIENT wants to focus on Local candidates for Now
Position Overview
Our client, a rapidly expanding healthcare provider with 29 offices across the U.S., is looking for a dedicated professional to lead their cybersecurity and IT infrastructure efforts. They currently serve over 5,000 patients, including 1,000 high-net-worth individuals, making data security and privacy paramount. The company is committed to delivering innovative, world-class solutions to protect sensitive information and support secure operations across all locations.
Key Details:
- Location: Hybrid role in Bellevue WA with 3 days in-office (flexible); some travel may be required for new clinic/office openings
- Start Date: Ideally after the holidays, though earlier is possible
- Compensation: $175,000–$200,000 base salary, with a 25–40% bonus (split between the company and performance-based incentives)
- Equity: As a private equity-owned company, there may be potential stock options in the future
Role Background:
This is a new position created to support the company’s ongoing growth and increasing need for robust cybersecurity and IT management. The current CEO has managed these responsibilities over the past year, but with rapid expansion, a dedicated leader is essential. The role will work closely with the CTO, who focuses 80% on implementation and 20% on strategy.
Primary Responsibilities:
- End-to-End Ownership: This is a hands-on, "roll-up-your-sleeves" role, overseeing everything from strategy to implementation.
- Cybersecurity Focus: Primarily centered on Microsoft tools, ensuring compliance with HIPAA and U.S. healthcare data standards
- Project Initiatives: Leading the development of a new, fully integrated company website to enhance data security and improve system efficiencies
- Outsourcing & Partnerships: Heavily reliant on managed service providers (MSPs) to support infrastructure and growth
- Systems & Software: Oracle NetSuite, Athena (EMR), and other healthcare systems for secure data management
- Team Structure: Start with a small team, including one direct report in a junior-to-mid-level role, with room for growth
Responsibilities:
- Own, manage, measure, and improve the overall company technology infrastructure and processes at our corp HQ and at our 29 remote physician offices
- Develop a 5-year technology strategy for MD², including core applications, infrastructure, customer support, and cyber security (including our MSO/P and SIM, NOC).
- Establish governance, prioritization, and oversight frameworks to ensure high-impact initiatives align with the company’s strategic objectives and develop and communicate a strategic vision for technology that supports the organization's long-term plans.
- Collaborate with executive leadership and cross-functional teams to ensure initiatives are strategically aligned, technically sound, and timely delivered.
- Identify and assess tech-related risks implement strategies to mitigate them and develop and maintain a robust cybersecurity strategy to protect the organization's information assets.
- Lead technological change management efforts across the organization, ensuring stakeholders are engaged, informed, and supported throughout program execution, and are equipped to adopt new processes and systems effectively.
- Define and track key performance indicators (KPIs) to assess the success of programs, making data-driven decisions to enhance the effectiveness and impact of IT initiatives.
- Lead a monthly technology steering committee and published a monthly dashboard of key technology and cybersecurity metrics.
- Analyze technology infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
- Continuously improve processes and workflows to drive enterprise value and meet company objectives at the HQ and physician offices
Qualifications:
- 7+ years of technology problem-solving and systems management experience delivering high-visibility, mission-critical programs, and business solutions in a healthcare environment.
- Extensive experience driving large-scale transformative initiatives that enhance internal processes, products, and customer-facing experiences.
- Experience working with demanding physicians and ability to navigate these important stakeholders to deliver corporate objectives.
- Experience in for-profit healthcare companies, especially Private Equity backed, and HIPAA environments.
- Experience managing MSPs and getting the most out of these partners, including annual negotiations and vendor management.
- Experience managing cross-functional technical programs that align with strategic goals.
- Provide strong leadership with a clear vision for the role of technology in achieving organizational goals.
- Adaptable to changing business environments and emerging technologies.
- Possess excellent communication skills to convey complex technical concepts to non-technical stakeholders.
- Demonstrate strong problem-solving skills that address challenges and identify innovative solutions.
- Build strong relationships with internal and external stakeholders.
